 Computer, Hardware, & Printing

This Service Commitment Goal is IT’s promise to the community, aiming for customer service excellence.

How to powerwash a Chromebook and update it to the current version of ChromeOS.

Procedures on when staff or faculty have to return a computer that was assigned to them by the Information Technology (IT) department.

Screenshots of updating Dell drivers via the Dell SupportAssist web interface

Screenshots of updating Dell drivers via the Dell SupportAssist web interface

Identifying display connections - Connectors and Ports

This article explains how to fix Bluetooth headset issues in Windows 11.

Follow these instructions to find the Computer Name (or Host Name) of a GVSU Windows Computer.

Print rules, guidelines and cost for all print options using the GV Print system.

This article explains how IT updates University-owned Macs with the latest macOS versions and security patches. It covers major and minor macOS upgrades, how to manually install updates, supported macOS versions, and how common applications like Chrome, Adobe Reader, and Microsoft Office are updated monthly.

Learn how to adjust display resolution and scaling settings in Windows 11 to make text, apps, and other items appear larger or smaller on your screen.

This guide will show you how to change taskbar settings in Windows 11.

This article explains how to fix a flipped or locked screen in Windows 11 by adjusting the display orientation and rotation lock settings.

A guide on how to run firmware updates with Dell Command Update

Installing a local printer on a GVSU Windows computer.

This document should be used to install printer drivers from the GVSU Software application.

Use this document to assist with the installation of local printers on your device.

Use this document to assist with the installation of network printers on a Mac computer.

This document can be used to help understand the options under System Preferences.

When Windows updates are available, you have a 5-day grace period to update or schedule a time that works for you. See a preview of these prompts and your scheduling options in this article

Information regarding personal device repairs.

How to order consumables for MOS managed printers

Printing from off campus to GVSU printers

Printing on campus at GVSU and GVPrint information & FAQs.

Retirees must return all university devices to IT Services before leaving, with personal data removed, as access to office computers and network resources will be revoked upon retirement.

This article explains how to request administrator access on your Windows 11 computer.