Computer, Hardware, & Printing

Solutions to commons questions regarding computer hardware and printing at GVSU.

Categories (1)

Scantron Test Scanning Stations

Information to locate and use Scantron Test scanning stations.

Articles (26)

Pinned Article Service Commitment Goals

This Service Commitment Goal is IT’s promise to the community, aiming for customer service excellence.

Chromebook Powerwash

How to powerwash a Chromebook and update it to the current version of ChromeOS.

Computer Replacement Procedure

Procedures on when staff or faculty have to return a computer that was assigned to them by the Information Technology (IT) department.

Dell Driver, BIOS, and Firmware Updates

Screenshots of updating Dell drivers via the Dell SupportAssist web interface

Dell Driver, BIOS, and Firmware Updates

Screenshots of updating Dell drivers via the Dell SupportAssist web interface

Display Connections

Identifying display connections - Connectors and Ports

Fixing Bluetooth and Wireless Headset Issues in Windows 11

This article explains how to fix Bluetooth headset issues in Windows 11.

Get Computer Name of a GVSU Windows Computer

Follow these instructions to find the Computer Name (or Host Name) of a GVSU Windows Computer.

How to: Change Display Resolution and Magnification Settings in Windows 11

Learn how to adjust display resolution and scaling settings in Windows 11 to make text, apps, and other items appear larger or smaller on your screen.

How to: Change Taskbar Settings in Windows 11

This guide will show you how to change taskbar settings in Windows 11.

How to: Fix a Flipped or Locked Screen on Windows 11

This article explains how to fix a flipped or locked screen in Windows 11 by adjusting the display orientation and rotation lock settings.

How to: Use Dell Command Update

A guide on how to run firmware updates with Dell Command Update

Installing a Local Printer on a GVSU Windows Computer

Installing a local printer on a GVSU Windows computer.

Installing Drivers on a Macintosh

This document should be used to install printer drivers from the GVSU Software application.

Installing Local Printers on a Macintosh

Use this document to assist with the installation of local printers on your device.

Installing Network Printers on a Macintosh

Use this document to assist with the installation of network printers on a Mac computer.

Mac OS System Preferences Explained

This document can be used to help understand the options under System Preferences.

Mac Update Policy

Guidance for supported macOS versions.

Manage Windows Update Restarts

When Windows updates are available, you have a 5-day grace period to update or schedule a time that works for you. See a preview of these prompts and your scheduling options in this article

Personal Device Repair Information

Information regarding personal device repairs.

Printing off Campus

Printing from off campus to GVSU printers

Printing on Campus and GVPrint Information

Printing on campus at GVSU and GVPrint information & FAQs.

Retirees Retaining GVSU Equipment After Retirement

At Grand Valley State University (GVSU), we recognize the value of technology and the potential benefits it brings to retirees' personal and professional lives. This policy outlines the guidelines for retirees regarding the retention and usage of company-provided equipment after retirement.

Windows 11: Requesting Administrator Access

This article explains how to request administrator access on your Windows 11 computer.