My Recently Visited Services
Report issue connecting to GV-Faculty-Staff, GV-Student, GV-Visitor, GV-GameNet or Eduroam wireless networks on campus.
The Laker Dock is an experience hub for students, faculty, and staff. It is available as a website and as a mobile app.
The IT department recycles your office equipment as well as any GVSU owned public use technology.
Get help with Raiser's Edge NXT system, giving or event forms, reports, data/lists/prospect requests, system errors, and OnBase issues.
Request Blackboard user account creation.
Self-Service Password Reset. Submit a ticket for issues logging into Banner, Blackboard, computers, Office 365, Onbase, Ultratime, Duo/VPN/Ivanti Secure Access VPN, Zoom, Duo, eis, SSO, Access Control, etc.
Request a course, organization or template be created in Blackboard.
Report an issue involving TeamDynamix Data such as Assets, Locations, Services, Knowledge.
Request training or consultation on design aspects of TeamDynamix for departmental Ticketing applications.
To restore a course or organization from Bb archives that is no longer available online in Blackboard.
Request training in information security awareness.
GVSU IT Services – Please submit a ticket if you need assistance with your DocuSign access, templates, signing groups, or logos.
DocuSign Support – If you have workflow questions or template issues, please contact DocuSign Support.
Report any issues with a Scantron Station Computer or the software applications on that computer.
Request SPSS license codes, installation or report a problem with SPSS.
STRATUS is a remote desktop environment used for classroom environments (predominantly in the Padnos College of Engineering and Computing) and for university research.
Request access to your course site for another user or remove user access to your course site.
Responding to calls from classrooms or meeting room for any technology service.