Self-Service Password Reset. Submit a ticket for issues logging into Banner, Blackboard, computers, Office 365, Onbase, Ultratime, Duo/VPN/Ivanti Secure Access VPN, Zoom, Duo, eis, SSO, Access Control, etc.
Report an issue involving TeamDynamix Data such as Assets, Locations, Services, Knowledge. Request training or consultation on design aspects of TeamDynamix for departmental Ticketing applications.
Submit requests for accounts such as creating new, deleting, re-enabling, converting, container move, display name and username change.
To restore a course or organization from Bb archives that is no longer available online in Blackboard.
Request access to applications such as Banner Admin, Office computer, Duo/VPN/Ivanti Secure Access VPN, Shared Drive Files, Gmail/Google Account, Microsoft Teams, Onbase, calendars, mailboxes, Zoom or other accesses needed.
Request scantrons for your department.
Report a problem with SPSS software
Register a gaming device to GVSU's network.
Request new Automic jobs, modify existing or request the run of an existing job.
Report out of space issues on departmental, GVSU-LabData or private network drives.
Report an issue connecting to the GVSU network with Direct Access (Faculty/Staff off campus).
Copy the content from one course site to another.
Request a 1Password account to manage your passwords.
Report any issues with a Scantron Station Computer or the software applications on that computer.
Submit a project request or media to the eLearning Technologies Digital Studio.
Request to move equipment from one office or room to a new office or other location.
Request for Verizon cellular service upgrade or a new device.
Report an issue with Clarity Connect system.
Request SPSS license codes, installation or report a problem with SPSS.