Services A-Z (175)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

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1Password Access Request

Information Security

A

Access to Add-On

Applications & Software / Qualtrics

Add User to Computer

Computer, Hardware, & Printing / Office Computer

Additional Banner Applications

Applications & Software

Adobe

Applications & Software

Application Access Request

Password, Login, Access, & Accounts

Argos

Applications & Software

Automic

Applications & Software

B

BitLocker Recovery

Computer, Hardware, & Printing / Office Computer

Blackboard Course Copy Request

eLearning Technologies

Blackboard Course Merge Request

eLearning Technologies

Blackboard Course User Addition/Removal Request

eLearning Technologies

Blackboard Course, Organization, or Template Creation Request

eLearning Technologies

Blackboard Course/Organization Restore Request

eLearning Technologies

Blackboard Organization User Addition/Removal Request

eLearning Technologies

Blackboard Report Error/System Outage

eLearning Technologies

Blackboard User Account Creation Request

eLearning Technologies

C

Calendar Issue

Email, Communication, & Collaboration Technology / Outlook/Exchange

Cellular Service Request

Email, Communication, & Collaboration Technology

Clarity Connect

Email, Communication, & Collaboration Technology

Classroom and Conference Room Service

Classroom & Conference Technology

Copyright Infringement

Information Security

Copyright Infringement - First Offense

Information Security / Copyright Complaint/Violation

Course Provisioning

eLearning Technologies / Panopto

Coursedog Updates

Applications & Software

D

Delete My LastPass Account

Information Security

Desktop Client Issue

Applications & Software / Ivanti Secure Access VPN

Desktop Client Issue

Applications & Software / Microsoft Teams

Desktop Client Issue

Email, Communication, & Collaboration Technology / Gmail/Google

Desktop Client Issue

Email, Communication, & Collaboration Technology / Outlook/Exchange

Device Registration

Network, WiFi, & Internet

Digital Certificate (SSL) Request

Information Security

Digital Studio Project

Classroom & Conference Technology

DIP Request

Applications & Software / OnBase

Direct Access

Network, WiFi, & Internet

Distribution List Issue

Email, Communication, & Collaboration Technology / Outlook/Exchange

DocuSign – ​​​​eSignature Solution

Applications & Software

E

eLearning Technologies Consultation Request

eLearning Technologies

eLearning Technologies General Question or Issue

eLearning Technologies

EMS

Applications & Software

Error while using SAS

Applications & Software / SAS

Error while using SPSS

Applications & Software / SPSS

Event Photography Request

University Communications / Photography Services

F

Five9

Email, Communication, & Collaboration Technology

G

Gmail/Google

Email, Communication, & Collaboration Technology

Group Photo Request

University Communications / Photography Services

H

Hardware problem

Computer, Hardware, & Printing / Office Computer

Hardware Problem

Computer, Hardware, & Printing / Lab/Classroom/ Instructor/Kiosk Computer

Housing

Applications & Software

How to?

Applications & Software / Housing

How to?

Applications & Software / Ivanti Secure Access VPN

How to?

Applications & Software / Microsoft Teams

How to?

Applications & Software / Millennium

How to?

Applications & Software / Office Applications

How to?

Applications & Software / OnBase

How to?

Applications & Software / Qualtrics

How to?

Applications & Software / SAS

How to?

Applications & Software / Zoom

How to?

eLearning Technologies / Panopto

I

Inbox Out of Space

Email, Communication, & Collaboration Technology / Outlook/Exchange

Increase Email Limit

Applications & Software / Qualtrics

Information Security Training Request

Information Security

Installation Issue

Applications & Software / SAS

Installation Request

Applications & Software / SAS

IT Project Request

Project Management

IT Training Specialist Consultation Request

eLearning Technologies

Ivanti Secure Access VPN

Applications & Software

L

Lab Printer Reimbursement Request

Computer, Hardware, & Printing / Printing

Linux deployment support

Project Management

Local Office Printer (Personal Printers)

Computer, Hardware, & Printing / Printing

Local Printer Relocation Request

Computer, Hardware, & Printing / Move Equipment

M

Macintosh Lab or Classroom Software Install Request

Computer, Hardware, & Printing / Lab/Classroom/ Instructor/Kiosk Computer

Macintosh Software Installation Request (Office Computer)

Applications & Software / Software Installation

Microsoft Office Applications

Applications & Software

Microsoft Office Suite

Applications & Software / Office Applications

Microsoft Teams

Applications & Software

Millenium Access Issue

Applications & Software / Millennium

Millennium

Applications & Software

Missing/Stolen GVSU Owned Equipment

Information Security

Mobile Client Issue

Applications & Software / Ivanti Secure Access VPN

Mobile Client Issue

Email, Communication, & Collaboration Technology / Gmail/Google

Mobile Client Issue

Email, Communication, & Collaboration Technology / Outlook/Exchange

Modify Automic Job

Applications & Software / Automic

Modify Distribution List Members/Access

Email, Communication, & Collaboration Technology / Outlook/Exchange

Move Equipment

Computer, Hardware, & Printing / Office Computer

Multi-Factor Authentication (MFA) for students

Information Security

N

Network Account Authorization Request

Password, Login, Access, & Accounts

Network Drive Space

Network, WiFi, & Internet

Network Printer Relocation Request

Computer, Hardware, & Printing / Move Equipment

Network Printer Service

Computer, Hardware, & Printing / Printing

Network Printers Unavailable

Computer, Hardware, & Printing / Lab/Classroom/ Instructor/Kiosk Computer

New Automic Job

Applications & Software / Automic

New Distribution List Request

Email, Communication, & Collaboration Technology / Outlook/Exchange

New Email Only Account Request

Email, Communication, & Collaboration Technology / Outlook/Exchange

New Faculty/Staff Account Request

Email, Communication, & Collaboration Technology / Gmail/Google

New/Modify Form

Applications & Software / OnBase

New/Modify Workflow

Applications & Software / OnBase

O

Office 365

Applications & Software / Office Applications

Office Damaged Cable, Phone, or Data Jack

Network, WiFi, & Internet

Office Wired Network Issue (Ethernet Port)

Network, WiFi, & Internet

Okta

Applications & Software

OnBase

Applications & Software

OneDrive Issue

Applications & Software / Office Applications

Other

Applications & Software / Software Installation

Other/How to Question

Email, Communication, & Collaboration Technology / Gmail/Google

Other/How to Question

Email, Communication, & Collaboration Technology / Outlook/Exchange

Other/How to Question

Network, WiFi, & Internet / Office

Other/How to Question

Network, WiFi, & Internet / Student Housing

Other/How to Question

Network, WiFi, & Internet / WiFi/Wireless

Outlook/Exchange/Microsoft 365

Email, Communication, & Collaboration Technology

P

Panopto

Applications & Software

Panopto Assignment Folder

eLearning Technologies / Panopto

Panopto Capture + Editor

eLearning Technologies / Panopto

Panopto Issue

eLearning Technologies / Panopto

Password & Login Issue

Password, Login, Access, & Accounts

Photo Archive Search

University Communications / Photography Services

Photo Project Starting Point

University Communications / Photography Services

PMO Project Intake Process – Coming Soon

Project Management

Poster Printing Request

Computer, Hardware, & Printing / Printing

Problem with Scantron Report Printer

Computer, Hardware, & Printing / Scantron

Pulse Secure Issue

Applications & Software / Ivanti Secure Access VPN

Q

Qualtrics

Applications & Software

R

Recycle Old Computer/Hardware

Computer, Hardware, & Printing / Recycle Equipment

REDCap

Applications & Software

Reimage Computer

Computer, Hardware, & Printing / Office Computer

Report Malware/Virus

Information Security

Report Phishing

Information Security

Report Security Issue/Incident

Information Security

Request Access to Panopto Video

eLearning Technologies / Panopto

Request New Team

Applications & Software / Microsoft Teams

RStudio Server

Applications & Software

Run Automic Job

Applications & Software / Automic

S

Safe Compute Request

Information Security

SAS

Applications & Software

Scantron Computer Issue

Computer, Hardware, & Printing / Scantron

Scantron Error/Jam

Computer, Hardware, & Printing / Scantron

Scantron Supply Request

Computer, Hardware, & Printing / Scantron

School of Computing Linux Labs (formerly "EOS Labs")

Applications & Software

School of Engineering (EGR) Lab Access

Computer, Hardware, & Printing / Lab/Classroom/ Instructor/Kiosk Computer

Security Issue

Applications & Software / Zoom

Single Sign-On (SSO) Integration Requests

Applications & Software

Skype for Business Issue

Applications & Software / Office Applications

Slate

Applications & Software

Software Error

Computer, Hardware, & Printing / Lab/Classroom/ Instructor/Kiosk Computer

Software Installation

Applications & Software

Software Purchase Approval

Applications & Software

Spam/Junk Mail Issue

Email, Communication, & Collaboration Technology / Outlook/Exchange

SPSS

Applications & Software

SPSS Installation Request

Applications & Software / SPSS

SPSS License Codes

Applications & Software / SPSS

Static IP/DNS/Firewall Whitelist Request

Network, WiFi, & Internet

STRATUS (Remote Desktop Environment)

Applications & Software

Student Housing - Physically Broken Cable, Phone, or Data Jack

Network, WiFi, & Internet

Student Housing Wired Network Issue (Ethernet Port)

Network, WiFi, & Internet

T

TeamDynamix

Applications & Software

Technology Acquisition Quote Request

Computer, Hardware, & Printing / New Equipment

Transfer survey

Applications & Software / Qualtrics

Trouble Logging In

Applications & Software / Qualtrics

U

UComm Internal Photo Request

University Communications / Photography Services

Unauthorized Wireless Access Point/Router

Network, WiFi, & Internet

University Development Request

University Development

Upgrade OS Request

Computer, Hardware, & Printing / Office Computer

V

Video Request Form

University Communications / Video Services

Virtual Lab Issues

Classroom & Conference Technology

VPN Issue

Network, WiFi, & Internet

W

Web Client Issue

Applications & Software / Microsoft Teams

Web Client Issue

Email, Communication, & Collaboration Technology / Gmail/Google

Web Client Issue

Email, Communication, & Collaboration Technology / Outlook/Exchange

Wifi/Wireless Network Connectivity Issue

Network, WiFi, & Internet

Windows Lab or Classroom Software Install Request

Computer, Hardware, & Printing / Lab/Classroom/ Instructor/Kiosk Computer

Windows Software Installation Request (Office Computer)

Applications & Software / Software Installation

Workday - Finance, HR, and Payroll

Applications & Software

Z

Zoom

Applications & Software

Zoom Phone & Telco Work Order or Repair

Email, Communication, & Collaboration Technology

Zoom Phone & Telco Work Orders for Moves, Additions, Changes & Deletes

Email, Communication, & Collaboration Technology