• Identity & Access Management - Password Resets
• Secure Computing - VPN, MFA
• Security Consulting & Education
• Security Incident Response & Investigation

Services (4)

Identity & Access Management

• Self-Service Password Reset • Login Issue Non-Urgent • Network Account Authorization. • 1Password Access • Add User to Computer
Identity and access management, including accounts, authentication, access, and role-based provisioning at the enterprise level.

Secure Computing - VPN, MFA

• Multi-Factor Authentication (MFA) • Ivanti Secure Access VPN • Direct Access • Safe Compute • Digital Certificate (SSL)
Offerings that provide a secure computing environment for end users. Includes network security, system security, application security, and threat monitoring and management.

Security Consulting & Education

• Information Security Training
Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.

Security Incident Response & Investigation

• Report Security Issue/Incident • Report Malware/Virus/Phishing • Copyright Infringement  • BitLocker Recovery • Missing/Stolen GVSU-Owned Equipment  • Access to Blocked Website
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.