• IT Classroom/Conference Room Ticket • Facilities Services Work Order • Classroom or Lab Software Installation • Virtual Lab Support
Ensuring that physical classrooms, specialized learning environments, and virtual learning environments (e.g., immersive learning, augmented reality) are suitably equipped and functional to meet the needs of the education experience.
• Assessment & Accreditation Consultation • Scantron Requests
Support for assessing learning outcomes and learning analytics.
• eLearn Consultation • Bridge Project
Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development
• eLearn/Bb Help • Enroll User Request • Site Creation • Restore • Merge Sites • User Creation • 3rd Party Integration • Temp Bb Account
Offerings that relate to the management of academic course materials (e.g., videos, documents, spreadsheets) and that facilitate teaching and learning using online portals.
• Panopto Help
Recording, storing, editing, and publishing lectures.
• Qualtrics Help • Self Service: Qualtrics Support Center
Polling and survey offerings used to solicit feedback from a group of individuals for academic or business purposes. Includes application-based, online, and device-specific polling or survey systems.