• Single Sign-On (SSO) Integration Requests
Consultation and integration services, when offered as a consolidated service.
• GVSUAlert! (Alertus/Rave)
Monitoring of IT services, including the underpinning technologies.
• Device Registration • Wifi/Wireless Network Connectivity Issue • Wired Network Issue (Ethernet Port) • Static IP/DNS/Firewall Whitelist Request • Add Data Port • Damaged or Broken Network Port
The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls.
• Network Drive Space
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.