Academic Technology & Support - IT Classroom Issues

Description

Support for classroom and conference room environments.  

If the request is urgent, please call in the request to the IT Service Desk (616-331-2101) so an IT Staff member can be dispatched to the room immediately.

If you need service in less than 24 hours, or you are submitting a ticket outside of regular business hours and need service for the following day, please call the IT Service Desk (616-331-2101).

  • IT Classroom/Conference Room Ticket
    • Computer 
    • Audio-visual technology 
    • Other technology 
    • Instructor Station
       
  • Facilities Services Work Order  (You must be on the GVSU network to use this link):
    • Furniture  
    • Heating/cooling  
    • Lighting
    • Projector Screens
    • Whiteboards
    • Non-IT related equipment
       
  • Linux Lab Support - For support of Linux Lab environment
     
  • Virtual Lab Support - Report a Virtual Lab issue.
     
  • Classroom or Lab Software Installation - Request installation of software onto a GVSU-owned computer in a classroom, lab, or kiosk.
     
  • Linux Lab Software Installation - Request installation of software onto a GVSU-owned Linux computer in a classroom, lab, or kiosk.
 
IT Classroom/Conference Room Ticket Facilities Services Work Order Linux Lab Support Virtual Lab Issue Classroom or Lab Software Installation Linux Lab Software Install

Related Articles (4)

Solutions to common audio issues in standard classrooms using the instructor PC.
Rundown of most common issues that will cause a classroom PC to not be responsive and not log in.
This article outlines the process for faculty and staff who are signing into a GVSU Windows lab or classroom computer.
A How-To Article regarding Basic Zoom Classroom operations

Service Offerings (6)

IT Classroom/Conference Room Ticket
Any Issue with technology in the classroom or conference room.
Linux Lab Support
For support of Linux Lab environment
Virtual Lab Issue
Report issues for Windows or Macintosh Virtual Labs.
Classroom or Lab Software Installation
Request installation of software onto a GVSU-owned computer in a classroom, lab, or kiosk.
Linux Lab Software Install
Request installation of software onto a GVSU-owned Linux computer in a classroom, lab, or kiosk.