Description
Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes service desks, call centers, and online support delivery. Might include concierge support or special event service delivery.
- Classroom Orientation - Meet with IT Staff for orientation of classroom, meeting room and Zoom room technology.
- Service Desk Walk-up - Used by IT Service Desk to quickly record walk-up requests.
- Reserve/Loan Equipment - Request for loaned equipment such as laptops, or other devices.
- Win10 LAB Temp Admin Access - Request 72-hour access to a Windows 10 Lab Admins group.
- Kaizen Point Event Charter - Create a Point Event Charter.