Popular Services

Register a wireless device on the GVSU network.

Request SPSS license codes, installation or report a problem with SPSS.

Request your Winter 2023 course site be in the Ultra course view.

Request access to applications such as  Banner Admin, Office computer, Duo/VPN/Pulse Secure, Shared Drive Files, Gmail/Google Account, Microsoft Teams, Onbase, calendars, mailboxes, Zoom or other accesses needed.

Submit requests for accounts such as creating new, deleting, re-enabling, converting, container move, display name and username change.

Request a course or organization be created in Blackboard.

Self-Service Password Reset. Submit a ticket for issues logging into Banner, Blackboard, computers, Office 365, Onbase, Ultratime, Duo/VPN/Pulse Secure, Zoom, Duo, eis, SSO, Access Control, etc.

For Professional Support Staff to request the moves, additions, changes or deletes of phones/extensions.

Combine two or more sites into one parent site in Blackboard.

Request access to your course site for another user or remove user access to your course site.

Get help with Millennium reports, data/list/prospect requests, system errors, and OnBase.

Request help with the housing system.

Report desktop, mobile or web client gmail issues, pop/imap issues or new Fac/Staff account request.

Copy the content from one course site to another.

Report an issue involving Outlook/Exchange for desktop, web, mobile client, spam/junk mail. Also request new or modify distribution lists and request new email only accounts.

Use this service to report issues with your office computer.

Request a new Team, report desktop or web client issues or ask general how-to questions.

Ask a question about how to do specific tasks in Blackboard or it's many integrations and tools.

To restore a course or organization from Bb archives that is no longer available online in Blackboard.

Subscription requests, access/licensing issues, installation issues or how-to questions.

Service for Lab and Departmental printers.

Office 365, One Drive or Microsoft Office Suite questions and issues.


Installation requests/issues or report errors while using SAS or general how-to questions.

Request software installation on GVSU owned Windows or Macintosh computers.

Responding to calls from classrooms or meeting room for any technology service.