eLearning Technologies

Support on the software and tools used for teaching and learning at GVSU, including Blackboard and Panopto.

Services (14)

eLearning Technologies General Question or Issue

Ask a question about how to do specific tasks in Blackboard or it's many integrations and tools.

eLearning Technologies Consultation Request

Request a consultation from the eLearning Technologies team.

IT Training Specialist Consultation Request

Request a consultation with the IT Training Specialist around topics that include Microsoft 365 applications-- including but not limited to--Bookings, Excel, Outlook, and Teams

Blackboard Course User Addition/Removal Request

Request access to your course site for another user or remove user access to your course site.

Blackboard Organization User Addition/Removal Request

For requesting user(s) enrollment or removal from a Blackboard organization.

Blackboard Course, Organization, or Template Creation Request

Request a course, organization or template be created in Blackboard.

Blackboard Course/Organization Restore Request

To restore a course or organization from Bb archives that is no longer available online in Blackboard.

Blackboard Course Merge Request

Combine two or more sites into one parent site in Blackboard.

Blackboard User Account Creation Request

Request Blackboard user account creation.

Blackboard Report Error/System Outage

Report an error while using Blackboard or report a system outage incident.

Blackboard 3rd Party Integration Request

Request a 3rd party integration with Blackboard

Digital Studio Project

Submit a project request or media to the eLearning Technologies Digital Studio.


Request help with Panopto capture and editor.

Zoom Meetings and Rooms

Report errors or security issues with Zoom Meetings and Rooms or ask general how-to questions.