Okta | Adding, removing, and updating multi-factor authentication (MFA)

When to Use?

Multi-factor authentication (MFA) means users must verify their identity in two or more ways to gain access to their account. These can be things such as passwords, answers to security questions, phones (SMS or voice call), and authentication apps, such as Duo and Okta Verify.

MFA is required to protect your account. You must have at least one configured in order to login to Okta. Grand Valley offers three different ways to add MFA; Okta Verify, Duo Security and Google Authenticator.

  • Okta Verify - Okta Verify is a mobile app that verifies your identity in one of two ways. Okta can send you a push notification you approve using Okta Verify. Alternatively, Okta Verify can generate a six-digit code you enter into your Okta login screen to access your application. 
    Click here to set up Okta Verify.
  • Duo Security - Duo offers its own MFA and mobile access products. Okta supports Duo, ensuring your existing processes can continue to operate in conjunction with Okta MFA. 
    Click here to set up Duo Security. 
  • Google Authenticator - Google Authenticator generates a six-digit code for you to enter. This is a time based code that regenerates every 30-60 seconds.
    Click here to set up Google Authentication

Procedure

How to remove MFA​​​​​​

The steps listed below show how you can remove Duo from your account. The steps apply to any other MFA you want to remove. Keep in mind you must have at least one MFA configured.

  1. Sign in to Okta, in the upper right-hand corner click on your name and from the drop down menu click on "Settings".

    Displays user profile settings from the drop-down list after clicking on your name on the top right
     
  2. Click "Remove" next to the MFA you want to delete. In the screenshot below we use Duo Security as an example.

    Security Methods: Okta Verify Set up, Google Authenticator Set up, Security Questions, Duo Security Remove
     
  3. Click "Yes" to remove Duo security enrollment. You will be prompted to sign in again.

    Remove Duo Security: Are you sure you want to remove Duo Security; Yes or No

 

How to add or modify MFA

The steps listed below show how to add MFA to your account. In the screenshot we use Okta Verify as an example.  This process can be used when you want to change your MFA settings or add a new device.

  1. Sign in to Okta, in the upper right-hand corner click on your name and from the drop down menu click on "Settings".

    Displays user profile settings from the drop-down list after clicking on your name on the top right
     
  2. Click "Set up" next to the MFA you want to configure. In the screenshot below we use Okta Verify as an example.

    Security Methods: Okta Verify Set up, Google Authenticator Set up, Security Questions, Duo Security Set up
     
  3. Click "Set up" and follow instructions provided by your MFA option

    Set up security methods. Set up required: Okta Verify Setup
     
  4. Follow the prompts for your specific MFA app. Below is an example of the Okta Verify application. Once the QR code is scanned you have successfully completed adding your MFA.

    Set up Okta Verify Instructions
     

Further Reading Provided by Okta

 

Was this helpful?
100% helpful - 1 review

Details

Article ID: 5466
Created
Thu 4/28/22 8:44 AM
Modified
Thu 5/26/22 9:25 AM