Multi-Factor Authentication (MFA)

Description

This service provides comprehensive support for various Multi-Factor Authentication (MFA) needs, including assistance with Okta Verify, Google Authentication, and SMS. Whether you're facing issues with Okta login, integration, or any other related problems, our team is here to help. Ensure you specify your Okta/MFA concerns in the form for tailored support.

Eligibility

This service is available to all Faculty, Staff and Students.

How to Access and Use

You can find more detailed information on how to use in the guides for this service on our knowledge base. You can request help by filling out the form by clicking on the "Multi-Factor Authentication (MFA)" button on this page.

 
Multi-Factor Authentication (MFA)

Related Articles (7)

This article lists the required steps to enrolled in a multi-factor authentication (MFA) once MFA has been enabled for a student account.
This article describes how to enable the remember me for 7 days on functionality on non-Okta applications like GVSU-WinLab.
This articles describes how to add, remove, and update multi-factor authentication for Okta such as Okta Verify or Google Authenticator
Guide on how to add and remove Okta apps from the Okta dashboard
This guide describes how to use the Okta forgot password functionality and how you can also update your password to something new from the Okta portal.
This guide will walk you through the registration process to setup Okta.
Guide on how to install the browser plugin for Okta.