Having issues with Panopto? Here are our most common issues and their solutions.

Articles (3)

How to Clear Your Browser Cache, Cookies, and History

Follow these instructions to clear cache, cookies, and browser history in either a Mac or PC. Clearing cache often resolves many issues when using Blackboard.

Troubleshooting - Embedded Panopto Videos Show the Blackboard Login Screen

If you continuously get logged out when trying to access a Blackboard course with an embedded Panopto video, it is likely you have some browser setting that is preventing cross-site traffic.

Troubleshooting - Why isn’t my screen being recorded on a Mac?

This article will review steps that Mac users should take if their PowerPoint presentation fails to appear when recording with Panopto Capture or Padlet.