Troubleshooting

Having issues with Panopto? Here are our most common issues and their solutions.

Articles (2)

Troubleshooting - Embedded Panopto Videos Show the Blackboard Login Screen

If you continuously get logged out when trying to access a Blackboard course with an embedded Panopto video, it is likely you have some browser setting that is preventing cross-site traffic.

Troubleshooting - Why isn’t my screen being recorded on a Mac when using Panopto Capture?

This article will review steps that Mac users should take if their PowerPoint presentation fails to appear when recording with Panopto Capture.