Find solutions to common Zoom questions.

Articles (15)

Adding a Zoom Office Hours Link in Your Course or Organization

This article explains how to schedule Zoom office hour meetings in a Blackboard Ultra course or organization.

Creating Breakout Rooms in Zoom

How to create break-out rooms in Zoom.

Enabling Screen Sharing and Recording for Participants

This article will walk you through giving Zoom session participants the ability to share their screen and record during a meeting. This is helpful for Zoom sessions where students may need to share their screen and record meetings in breakout rooms.

How to Disable Zoom Assistant

A guide to disabling the Zoom Assistant feature.

Joining a Meeting in Zoom

This article explains how to join a meeting using the New Meeting Join Flow, which takes effect 4/22/2023.

Local Recording in Zoom

This article explains how to record the Zoom session to your computer rather than the cloud.

Logging Into Zoom App (All Platforms)

This article is intended to give users a step by step guide on how to log into Zoom on all tech platforms that we support (MacOS, iOS, Windows, Android).

Polling for Zoom Meetings

This article explains how to use polls in Zoom.

Pre-Assigning Participants to Breakout Rooms in a Zoom Meeting

This article explains how to pre-assign participants to breakout rooms in Zoom.

Recording to the Cloud in Zoom

This article explains how to record to the cloud in Zoom.

Setting Up Zoom Meetings in Blackboard

This article explains how to set up recurring meetings in Zoom for use in Blackboard courses.

Sharing a Whiteboard in Zoom

This article explains how to use the Zoom whiteboard on a computer, phone, or tablet.

Updating the Zoom App

Instructions on how to update the zoom application.

Zoom Chat - Compose with Formatting, Add Files and More

Description of Zoom Chat options and tools.

Zoom Team Chat

Communicate effectively with Zoom Team Chat. This useful guide describes many options to improve Chat experience.