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Virtual Machine Error

  1. Knowledge Base
  2. eLearning Technologies
  3. Blackboard
  4. Student Resources
  5. Respondus Lockdown Browser for Students
respondus ... When to Use?  “The browser can’t be used in virtual machine software”. Procedure The best way to resolve this error is to Submit a trouble ticket with Respondus Support. If the test time is close, find a different computer to take the test. View Respondus Support page

Troubleshooting steps for Windows

  1. Knowledge Base
  2. eLearning Technologies
  3. Blackboard
  4. Student Resources
  5. Respondus Lockdown Browser for Students
Respondus LockDown Browser troubleshooting steps for Windows. ... respondus ... results. If you continue to have trouble then Live Chat help is available within LockDown Browser when Respondus Monitor. Chat agents can assist you with issues related to the webcam and microphone

Enable the Calculator on the Toolbar

  1. Knowledge Base
  2. eLearning Technologies
  3. Blackboard
  4. Instructor Resources
  5. Respondus Lockdown Browser & Monitor for Instructors
respondus ... When to Use? A calculator is needed to take a test in Respondus Lockdown Browser. Procedure Navigate to the course in Blackboard. In the Details & Action menu select "Books & Tools

Test Status Error

  1. Knowledge Base
  2. eLearning Technologies
  3. Blackboard
  4. Instructor Resources
  5. Respondus Lockdown Browser & Monitor for Instructors
respondus ... When to Use? A test status error indicates that LockDown Browser cannot retrieve the necessary settings from the Respondus server in order for a student to begin their exam. Procedure

Poor Internet Connection Effecting the Test

  1. Knowledge Base
  2. eLearning Technologies
  3. Blackboard
  4. Student Resources
  5. Respondus Lockdown Browser for Students
respondus ... When to Use? Test display issues can be caused by a poor Wi-Fi. Using Lockdown Bowser and Monitor can increase these issues. Users can leave the test, exit Lockdown Browser, reset their internet

eLearning Technologies General Question or Issue

  1. Services
  2. eLearning Technologies
Respondus 4.0 Respondus Lockdown Browser & Monitor Rubrics SafeAssign SCORM Student Response Systems Tests & Pools Universal Design for Learning (UDL) User Access Issue Zoom Other

Integrations available within Blackboard at GVSU

  1. Knowledge Base
  2. eLearning Technologies
  3. Blackboard
   System Status Check Respondus Lockdown Browser/Monitor Student Support Link Faculty Support Link  System Status Check

Procedure For Following Up On IT Tickets

  1. Knowledge Base
Summary:  This procedure outlines the process IT (Information Technology) staff will follow when communicating with the GVSU (Grand Valley State University) community regarding ticket-related

Problem with Scantron Report Printer

  1. Services
  2. Computer, Hardware, & Printing
  3. Scantron
Description Problem printing reports from Scantron station. Printer does not respond Toner low - blank or sketchy printing Printer jam Eligibility This service is available to

Classroom and Conference Room Service

  1. Services
  2. Classroom & Conference Technology
If the request is urgent, please call in the request to the IT Service Desk (616-331-2101) so an IT Staff member can be dispatched to the room immediately. Description IT Services will assist

Student Response Systems

  1. Knowledge Base
  2. eLearning Technologies
When to Use? At GVSU, there is currently no campus standard or enterprise SRS solution. We recommend using free polling tools to help reduce the extra fees and financial burden that students may

Communication Options for your Course

  1. Knowledge Base
  2. eLearning Technologies
  3. Blackboard
  4. Instructor Resources
  5. Ultra Course View - Instructor Resources
  6. Building Content - Ultra Course View
When to Use? Blackboard Ultra offers a number of different tools for communicating with students. Listed below are some suggestions and specific tips about those tools. Procedure Instructor

Hypothesis Student Guide

  1. Knowledge Base
  2. eLearning Technologies
  3. Blackboard
  4. Student Resources
  5. Ultra Course View
When to Use? Hypothesis is a tool that lets you annotate readings with rich-text features, view annotations added by your instructor, and respond to other classmates' annotations. This guide will

Messages in Blackboard Ultra – Instructors

  1. Knowledge Base
  2. eLearning Technologies
  3. Blackboard
  4. Instructor Resources
  5. Ultra Course View - Instructor Resources
When to Use? You can use course messages as an alternative to email when communicating with your students. Course Messages remain in the course. You can receive notifications of received messages

Raiser’s Edge NXT (RE NXT) Training Materials

  1. Knowledge Base
  2. University Development
Blackbaud University Online Training In preparation for using Raiser's Edge NXT (RE NXT), you will need to complete the online Raiser’s Edge Fundamentals training.   ACCESS to Blackbaud