Duo | Alternative Options

Tags Duo MFA

When to Use (or Why)?

Using the Duo mobile app is the easiest and most secure way to use Multi-factor Authentication (MFA).  While some may be hesitant to install the app on their personnel phones here are some benefits to installing the app.

  • Ease of use, low footprint on device
  • Most secure option
  • Does not give GVSU access to your device or its contents


  • You can use a land line phone number
  • You can use SMS Text on any cell phone regardless of rather you have the app installed 
  • What to do if you don’t own a cell phone or mobile device
    • You can use a land line phone number
    • Speak to your supervisor and submit request for alternative device
      • Duo tokens, which are small plastic devices that can generate a passcode to use with Duo, are available for order via Duo Hardware Token Order Form.  These only last about two years and there will be a $40 charge issued to your department for each key requested. 
Was this helpful?
0% helpful - 2 reviews
Print Article


Article ID: 796
Wed 10/6/21 9:35 AM
Fri 3/29/24 11:52 AM

Related Articles (7)

Instructions for setting up Duo on a new mobile device, only if you still have access to your old mobile device.
Instructions on how to sign-up and activate your Duo account
This articles describes what you will have to do once your account has been enabled with Multi-Factor Authentication for email and other Office 365 products
Procedure and costs associated with ordering a Duo Hardware Token
Instructional video for requesting access to Duo
Why Duo push is the best way to authenticate on your mobile device