Duo | Alternative Options

When to Use (or Why)?

Using the Duo mobile app is the easiest and most secure way to use Multi-factor Authentication (MFA).  While some may be hesitant to install the app on their personnel phones here are some benefits to installing the app.

• Ease of use, low footprint on device
• Most secure option
• Does not give GVSU access to your device or its contents

Procedures

• You can use a land line phone number
• You can use SMS Text on any cell phone regardless of rather you have the app installed 
• What to do if you don’t own a cell phone or mobile device
  • You can use a land line phone number
  • Speak to your supervisor and submit request for alternative device
    • Duo tokens, which are small plastic devices that can generate a passcode to use with Duo, are available for order via Duo Hardware Token Order Form.  These only last about two years and there will be a $40 charge issued to your department for each key requested.