What Is Multifactor Authentication and Why Do I Need It?

When to Use?

Multifactor Authentication (MFA), commonly referred to as Two-Factor Authentication (2FA) provides an additional layer of security for users logging in to a secure environment.

MFA leverages multiple types of authentication:Computer and cellphone infographic for Duo setup

  • Something you know (GVSU Network ID & password)
  • Something you have (physical device)
  • Something you are (e.g. fingerprint, facial recognition)

GVSU uses Duo Security as its MFA solution. Duo makes authentication easy by allowing individuals to verify their identity using a mobile device - either through an app or using a code sent via text. 

Why do I need it? 

We have been using Duo for Multifactor Authentication (MFA) since 2016 to secure connections to GVSU's VPN. Due to the prevalence of malware incidents across our nation, security requirements continue to evolve. In addition, GVSU's cyber insurance providers are now mandating MFA. In light of that, we will be rolling out MFA for all faculty and staff applications throughout the next year. The initial timetable and list of current applications are at the bottom of this email for your reference.  Also, all new services deployed by IT will go live requiring MFA. For student-facing applications, MFA will be rolled out following the completion of faculty and staff applications.

Do I need a cell phone?   

The Duo mobile push option is the preferred method as it is the fastest and requires no additional cost. In addition, the SMS text and Phone call options are available when needed but cost the university money each time they are used. Therefore, if possible, the push option is highly recommended.

What systems use it?  

  • VPN
  • GVSU Service Portal
  • Banner TEST instances
  • Blackboard TEST instances
  • Banner Admin Pages
  • Blackboard for Faculty/Staff (October 26th 2021)
  • Banner SSB for Faculty/Staff (October 20th 2021)

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Article ID: 569
Tue 9/14/21 7:08 PM
Tue 12/14/21 3:00 PM