Connecting to GV-Faculty-Staff
Mac
To connect click the Wi-Fi icon (located near the upper-right corner of the screen). Select GV-Faculty-Staff.
Enter your GVSU Username and Password, then click Join. - If you receive a “Verify Certificate” prompt, click Continue.
Windows
Click the wireless network icon in the lower-right corner of your screen. Select "GV-Faculty-Staff" and click "Connect."
When prompted, enter your GVSU Username and password and click OK.
If you receive a “Network Security Alert” click Connect.
Troubleshooting
Mac
If the Wi-Fi icon is not on the menu bar, open System Preferences and click “Network.”
Select Wi-Fi in the services list and check the box “Show Wi-Fi status in the menu bar.”
Forgetting GV-Faculty-Staff Wi-Fi
In System Preferences click "Network." Verify that ‘Wi-Fi’ is selected in blue on the left and click "Advanced" in the bottom right.
In the Wi-Fi pane, click on the GV-Faculty-Staff network so it is highlighted in blue. Click the minus button at the bottom to remove the network.
Click "OK" and then ‘"Apply" to return to System Preferences. The device can now reconnect to the network.
Windows
If your computer does not find any wireless networks:
If your computer has a wireless switch on the front or side, make sure the switch is turned on. Some laptop models also utilize a function key combination to turn wireless connections on and off.
Verify that airplane mode is off in Settings > Network & Internet.
Forgetting GV-Faculty-Staff on Personal Windows PC:
*PERSONAL WINDOWS DEVICES ONLY*
Open Settings and go to “Network & Internet.” Select “Wi-Fi” in the menu on the left-hand side and choose “Manage known networks.”
Click “GV-Faculty-Staff” and choose “Forget.”
Reconnect by clicking the "Connect" button.
Wi-Fi Auto-Connect
If a device is unable to connect to the GV-Faculty/Staff Wi-Fi after following the steps above, please try going through gvsu.edu/wifi. This page will walk through instructions for connecting a device to the GV-Faculty/Staff network in the background. When reconnecting use the following settings for the configuration.
- With the Pixel 6 phone and new Android versions the device requires that a “Domain Name” be entered for the WIFI setup. When Android based phones ask for a Domain Name during setup they are looking for: psn.ise.server.gvsu.edu.
- Select PEAP for the EAP Method.
- Select MSVCHAPV2 from the dropdown list as the Phase 2 Authentication method
- Select Unspecified for CA Certificate or leave it blank.
Still unable to connect to GV-Faculty-Staff?
- Verify that the device is attempting to connect to the correct network.
- Restart your device and try re-entering your credentials.
- GVSU Macs may forget the GV-Faculty-Staff network, but GVSU Windows computer cannot.
- If it is still not working try resetting your password, then try to connect again.
- Contact the IT Service Desk by phone (616) 331-2101, email (it@gvsu.edu) or walk-up for further assistance
- Select Unspecified for CA Certificate or leave it blank.