Body
Connecting to GV-Faculty-Staff Wi-Fi
Mac
- To connect click the Wi-Fi icon (located near the upper-right corner of the screen). Select GV-Faculty-Staff.
- Enter your GVSU Username and Password, then click Join.
- If you receive a “Verify Certificate” prompt, click Continue.
Windows
- Click the wireless network icon in the lower-right corner of your screen. Select the GV-Faculty-Staff network and click Connect.
- When prompted, enter your GVSU Username and password and click OK.
- If you receive a “Network Security Alert” click Connect.
Troubleshooting
Mac
- If the Wi-Fi icon is not on the menu bar, open System Preferences and click Network.
- Select Wi-Fi in the services list and check the box “Show Wi-Fi status in the menu bar.”
Forgetting GV-Faculty-Staff Wi-Fi
*PERSONAL MAC DEVICES ONLY*
- In System Preferences click Network. Verify that Wi-Fi is selected in blue on the left and click Advanced in the bottom right.
- In the Wi-Fi pane, click on the GV-Faculty-Staff network so it is highlighted in blue. Click the minus button at the bottom to remove the network.
- Click OK and then Apply to return to System Preferences. Repeat the initial steps above to select and reconnect to the GV-Faculty-Staff network.
Windows
If your computer does not find any wireless networks:
- If your computer has a wireless switch on the front or side, make sure the switch is turned on. Some laptop models also utilize a function key combination to turn wireless connections on and off.
- Verify that airplane mode is off in Settings > Network & Internet.
Forgetting GV-Faculty-Staff on Personal Windows PC:
*PERSONAL WINDOWS DEVICES ONLY*
- Open Settings and go to “Network & Internet.” Select “Wi-Fi” in the menu on the left-hand side and choose “Manage known networks.”
- Click “GV-Faculty-Staff” and choose “Forget.”
- Reconnect by clicking the "Connect" button.
Wi-Fi Auto-Connect
If a device is unable to connect to the GV-Faculty/Staff Wi-Fi after following the steps above, please try going through gvsu.edu/wifi. This page will walk through instructions for connecting a device to the GV-Faculty/Staff network in the background. When reconnecting use the following settings for the configuration.
- With the Pixel 6 phone and new Android versions the device requires that a “Domain Name” be entered for the WIFI setup. When Android based phones ask for a Domain Name during setup they are looking for: psn.ise.server.gvsu.edu.
- Select PEAP for the EAP Method.
- Select MSVCHAPV2 from the dropdown list as the Phase 2 Authentication method
- Select Unspecified for CA Certificate or leave it blank.
Still unable to connect to GV-Faculty-Staff?
Note: Grand Valley State University imaged devices will not be able to Forget the GV-Faculty-Staff network as part of our group policy. For further assistance with network/Wi-Fi issues on GVSU-owned devices, please reach out to the IT Service Desk.
- Verify that the device is attempting to connect to the correct network.
- Restart your device and try re-entering your credentials.
- If it is still not working try resetting your password, then try to connect again.
- Select Unspecified for CA Certificate or leave it blank.
- Contact the IT Service Desk by phone (616) 331-2101, email (it@gvsu.edu) or stop by one of our walk-up locations for further assistance.