What is Changing?
Starting Monday February 5, 2024, at 8:00 AM the Ivanti VPN authentication will be redirect to Central Authentication Service for username and password verification.
OLD Process
The old way prompted for credentials and then asked for a secondary password. This secondary password required DUO for identity verification.
New Process
The new process will use the GVSU Central Authentication Service. When user clicks on the Ivanti VPN client connection, the user will be redirected to the Central Authentication Service. Users will not be prompted to enter secondary password. Instead, users will be prompted to select their identity verification method that they setup.
Click on connect to start VPN connection.
Central Authentication Service window will prompt for account name. Enter GV account name.
Enter your account password.
Select the method you had chosen to use for identity verification. Below picture is example if you selected Okta for your identity verification.
Client should now show connected.
If you have any trouble connecting to the VPN, please submit an IT Services ticket at Ivanti VPN Assistance. You may also contact the IT Service Desk at (616) 331-2101 or it@gvsu.edu.