Turning Off Messages in Course or Organization

When to Use?

Messages were turned on in Blackboard for both instructors and students in October 2022.  If an instructor or leader does not want Messages enabled on their site, they should follow the instructions below.


1. Enter the course or organization where you would like Messages off and click on Course Settings in the upper right corner. 

course screenshot with arrow pointing to course settings in the upper right

2. Under Messages, set the message options so students can only reply to messages.

3. toggle the indicator to the "Off" position. The icon will change from a green check mark to a gray x icon.

course settings page with messages settings outlined

4. When Messages are off, any message sent from the course or organization will be sent only from a do-not-reply email (do-not-reply@lms.gvsu.edu) to the recipient(s). 

Note: This does not mean that messages can no longer be sent out from within an Ultra course. Instructors will still have access to an envelope icon that they can use to send email notifications from within an Ultra course. The email comes from a do-not-reply email.

Instructors will see the envelope icon near student names in the gradebook:

the envelope icon can be found in the instructor view of a student in the gradebook

Note: Students cannot reply to emails sent from this do-not-reply email (do-not-reply@lms.gvsu.edu). If the message you are sending students requires a reply, please email students directly from your GVSU email account. Ensure you have your email available to students under Instructor Information or Create a clickable email link for students to use in your Ultra course to reach out to you.

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Article ID: 10744
Mon 10/24/22 12:56 PM
Fri 10/6/23 9:24 AM

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