Note: Prior to opening a ticket, we suggest temporarily connecting to GV-Visitor and then navigating to www.gvsu.edu/wifi.
This website will download a small temporary program that will automatically configure your device for the selected network (GV-Student, GV-Faculty-Staff). It will then remove GV-Visitor as a known network. If this step does not work, please use this service offering to open a ticket.
Description
Report issue connecting to GV-Faculty-Staff, GV-Student, GV-Visitor, GV-GameNet or eduroam wireless networks on campus.
Instructions for connecting a Chromebook to the GV-Student Wifi
Note: Prior to creating a ticket, we suggest temporarily connecting to GV-Visitor and then navigating to www.gvsu.edu/wifi. This website will download a dissolveable agent that will automatically configure your device for the selected network (GV-Student, GV-Faculty-Staff). If this step does not work, please use this service offering to open a ticket.
Eligibility
This service is available to all Faculty, Staff and Students.
How to Access and Use
You can request (this service) by filling out the form when you click on the "Wifi/Wireless Network Connectivity Issue" button on this page.