Description
When a virus or malicious software compromises a device or account connected to the GVSU campus network, the network is at great risk of harm due to potential damage of university data or disclosure of sensitive information. To preserve the health of the network and the devices connected, the infected device must IMMEDIATELY be disconnected and removed or the account blocked from the campus network until Information Technology personnel verify it is no longer compromised. Despite the disruption this may cause to the individual user, the user is required to produce any infected device to Information Technology immediately upon request to prevent information disclosure, data file destruction, or exploitation of the compromised account.
Eligibility
This service is available to all Faculty, Staff, and Students.
How to Access and Use
You can request this service by filling out the form and clicking on the "Report Malware/Virus" button on this page.
You can find more detailed information on how to use the guides for this service on our knowledge base.