Removing Multiple Accounts from the GlobalProtect Sign In Window

When to Use?

When arriving at the GlobalProtect sign-in screen with multiple accounts listed.

Procedure

When you sign into your computer, GlobalProtect will attempt to sign in. If you have multiple accounts or additional shared accounts connected to your computer, you will receive the screen below. 

When you sign into your computer, GlobalProtect will attempt to sign in. If you have multiple accounts or additional shared accounts connected to your computer, you will receive the screen below. 

This screen can be frustrating as the sign in window will appear multiple times. To stop this screen from appearing, you must remove the additional account in the Windows 11 Settings app. To remove the additional account, please follow these steps:

1. Click on the Windows 11 search bar and type: Settings. Then, click the Settings app under Best match.

Click on the Windows 11 search bar and type: Settings. Then, click the Settings app under Best match.

2. Click on Accounts.

Click on Accounts.

3. Click on Access work or school.

Click on Access work or school.

4. Click on the account you would like to remove.

Click on the account you would like to remove.

5. Click the Disconnect button.

Click the Disconnect button.

6. Click the Yes button.

Click the Yes button.

Once you remove the account from your computer, the GlobalProtect sign-in window will no longer appear.

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