Windows 11: Windows Hello

When to Use?

Setting up Windows Hello after your upgrade to Windows 11.

Procedure

After a computer has upgraded to Windows 11, you will arrive at the Windows Hello setup screen. Windows Hello offers many different ways to sign into your computer. Please follow along with the information below to decide which sign-in method is best for you.

1. After signing into your computer post-upgrade, if your device has an integrated camera or fingerprint scanner, you'll see the biometric sign-in options screen shown below. If you want to set up a biometric sign-in option, please follow the steps in the Biometric Sign-In Options section of this knowledge document.

After signing into your computer post-upgrade, if your device has an integrated camera or fingerprint scanner, you'll see the biometric sign-in options screen shown below. If you want to set up a biometric sign-in option, please follow the steps in the Biometric Sign-In Options section of this knowledge document.

Note: You can also click Skip for now to skip this step. 

2. If your computer does not have an integrated camera or fingerprint scanner, you will see the main Windows Hello screen shown below. Click the OK button to continue.

If your computer does not have an integrated camera or fingerprint scanner, you will see the main Windows Hello screen shown below. Click the OK button to continue.

3. A popup window will appear, and your GVSU email address will already be populated based on the username you used to sign into the computer. Click the Next button.

A popup window will appear, and your GVSU email address will already be populated based on the username you used to sign into the computer. Click the Next button.

4. Enter your password into the Password field, then click the Sign in button.

Enter your password into the Password field, then click the Sign in button.

5. The next screen is the Keep your account secure screen. From here, you have many options for setting up additional authentication methods, including phone calls, text messages, hardware tokens, the Microsoft Authenticator app, and other authenticator apps. You will need to set up an authentication method to proceed with the setup of Windows Hello. Please use the Biometric Sign-In Options, Phone Options, or Authenticator App Options sections of this knowledge document to select a method that works best for you.

Biometric Sign-In Options

Face ID
Fingerprint ID

Windows Hello PIN

PIN (Personal Identification Number)

Authenticator App Options

Microsoft Authenticator
Additional Authenticator Apps

Hardware Token Options

USB Security Key

Phone Options

Note: Phone options for Windows Hello are the least secure and should only be used if no other authentication options are available.

Cell Phone Call
Cell Phone Text
Office Phone Call

Changing Authentication Methods

After setting up an authentication method or pressing skip during the setup process, you can change the method you set up once signed in to the computer. To change your authentication method, please follow the steps below.

1. Click on the Windows 11 Search bar at the bottom of your screen and type Sign-in options.

Click on the Windows 11 Search bar at the bottom of your screen and type Sign-in options.

2. Click Sign-in options under Best match.

Click Sign-in options under Best match.

3. Click on the dropdown menu for the authentication option you want to change. For this example, we will be using the PIN (Windows Hello) option.

Click on the dropdown menu for the authentication option you want to change. For this example, we will be using the PIN (Windows Hello) option.

4. Click the Change PIN button.

Note: The text on this button will change based on the authentication method you're attempting to change.

Click the Change button.

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