Preferred Process for Ordering Consumables (Paper, Toner, Staples) Through MOS

When to Use?

Follow this method to order consumables (paper, toner and staples) from Michigan Office Solutions (MOS), for a printer or printing device serviced by MOS. Paper, toner, and service may all use this method.

Procedure

  • Go To Submit a Service Request - Xerox Business Solutions Midwest.
  • Scroll to: Submit a Service Request.
  • Enter the Equipment ID Number and Equipment Zip Code - Note: Equipment ID Number/Serial Number and Equipment Zip Code are required.
    • Zip Codes vary by campus location and may include: 49401, 49503, 49504
  • Click Submit - A new screen will load.

Image of Submitting a Service Request form

  • Fill out Name, Phone, Email, and Office Hours.
  • Validate the equipment address.
  • Fill out the Problem Description with consumables need or issue with device.
  • Click Submit.

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