Preferred Process for Ordering Consumables (Paper, Toner, Staples) Through MOS

Summary

How to order consumables for MOS managed printers

Body

When to Use?

Follow this method to order consumables (paper, toner and staples) from Michigan Office Solutions (MOS), for a printer or printing device serviced by MOS. Paper, toner, and service may all use this method.

Procedure

  • Go To Submit a Service Request - Xerox Business Solutions Midwest.
  • Scroll to: Submit a Service Request.
  • Enter the Equipment ID Number and Equipment Zip Code - Note: Equipment ID Number/Serial Number and Equipment Zip Code are required.
    • Zip Codes vary by campus location and may include: 49401, 49503, 49504
  • Click Submit - A new screen will load.

Image of Submitting a Service Request form

  • Fill out Name, Phone, Email, and Office Hours.
  • Validate the equipment address.
  • Fill out the Problem Description with consumables need or issue with device.
  • Click Submit.

Details

Details

Article ID: 19793
Created
Wed 6/5/24 8:54 PM
Modified
Mon 6/10/24 11:15 AM