How to Setup Wi-Fi Calling

Introduction

Wi-Fi Calling is a feature that allows you to make and receive phone calls using a Wi-Fi network instead of your cellular network. This feature is particularly useful in areas with poor or no cell reception, such as in certain areas or campus buildings. By leveraging Wi-Fi networks on campus, you can stay connected and communicate effectively, even if your cellular service is unreliable.

Benefits of Wi-Fi Calling

1. Improved call quality in areas with weak cellular signals
2. Extended coverage in buildings with poor reception
3. Potential cost savings on international calls (depending on your carrier)
4. Seamless transition between cellular and Wi-Fi networks

Procedure

Setting up Wi-Fi Calling

For Android Devices:

• Go to Settings
• Tap on "Network & Internet" or "Connections"

• Look for "Wi-Fi Calling", "Advanced Calling", or "Calls & SMS"
• Toggle the switch to turn on Wi-Fi Calling

• Follow any additional prompts to complete the setup

For Apple Devices (iPhone):

• Go to Settings
• Tap on "Cellular" or "Mobile Data"

• Select "Wi-Fi Calling"

• Toggle the switch to enable Wi-Fi calling

• Follow any additional prompts from your carrier to update your Emergency Contact Information
  • This is required to enable Wi-Fi Calling

Important Considerations

1. Wi-Fi Calling does not use mobile data, but it may still count against your talk minutes depending on your service package.

2. Some carriers may require you to have a specific plan or feature enabled to use Wi-Fi Calling.

3. Emergency services (911) may have limitations when using Wi-Fi Calling. Be sure to provide your current address during setup for accurate location information.

Carrier-Specific Information:

Different carriers may have specific requirements or additional setup instructions for Wi-Fi Calling. We recommend checking your provider's website for detailed information:

• T-Mobile: T-Mobile Wi-Fi Calling support page
• AT&T: AT&T Wi-Fi Calling support page
• Verizon: Verizon Wi-Fi Calling support page

For any additional assistance or questions regarding Wi-Fi Calling, please contact the IT Service Desk or your mobile service provider.