Amenities

All on-campus housing units have wireless Internet, in addition to the WiFi throughout campus. There are also email kiosks and large computer labs available for your use. Personal Internet routers are not allowed on campus and will negatively impact the entire GVSU Internet network when used. While personal wireless routers are not allowed on campus, students can register their TV and gaming devices through gvsu.edu/it. Switches, however, are allowed on campus. Residents may purchase their own switch or call CTS for one at (616) 331-2101 if there are more residents in their unit than ports.

Connecting to the Network

GVSU Students/Residents

• Log on to the GV-Student network using your GVSU network credentials. 

Guests & Visitors:

• Connect to the GV-Visitor network.

Gaming/Wifi-Enabled Devices:

• Any gaming/wifi-enabled device (gaming console, smart TV, etc.) must be registered with Information Technology before it can connect. Click here to register your gaming device. Once registered, connect to the GV-GameNet network using your GVSU network credentials. 

Off-Campus Network Access

Click here for information about connecting to the GVSU network using a VPN.

Digital cable TV service is included in the room rate for all campus housing. To take advantage of the digital channels, a TV with a QAM tuner and a coaxial cable is needed. Most HD and digital TVs manufactured after 2006 include this tuner. To verify a QAM tuner to the TV you bring to campus, please check the TV's owner manual or manufacturer's website.

If you do not have a digital-ready TV, you will need a converter box (QAM tuner) to make it work. Locally, you can purchase the "Ematic AT103B Digital Converter Box with LED Display and Recording Capabilities" from WalMart to convert your television. 

TV Set-Up and Scanning Channels

When you first hook up your television set to the campus cable system, you will need to set your TV to scan for channels. The procedure varies depending on make and model of the TV, so refer to the owner's manual for specific instructions. You may be asked to select from "Antenna" or "Broadcast" or "Cable". If this is the case, please select "Cable". General steps:

1. Press the "Menu" button on your TV remote
2. Go to "Installation" or "System" or "Channels"
3. Go to "Scan Channels", "Program Channels," "Auto-scan," "Auto-program," or "Auto-tuning"
4. Press "Select," "Enter," or "OK" to scan

While the television scan is in process, do not press any buttons on the remote until it is complete. This may take a number of minutes. If you are having trouble, check out the troubleshooting tips under "Cable Television Issues". 

To view the On-Campus channel line-up, click on the file in the Attached Files box located to the right of this article.

Laundry facilities are free to use for residential students. Laundry facilities can be found in every community. Simply place your clothes in the machine, select the settings, and press the green button to start. Laundry facilities are free to use for students. There is no need to swipe a laundry card. To report a broken machine, tell your Resident Assistant or call WASH Laundry Services (number on the side of the machine). 

Maintenance

Our on-campus maintenance service provides assistance with plumbing, heating, water, furniture, cable, and the Internet.

To learn more about on-campus maintenance, please visit this article.

Mail

Find your mailing address or learn more about package pick-up from the Ravines Residential Mail & Package Center.

The Health & Safety Check process occurs once a semester. The inspections are conducted by the Resident Assistants of each community. Health and Safety Checks have four primary goals: (1) find and correct any potential issues that may pose a threat to life, limb, or property; (2) ensure that the unit is hygienic and/or suitable for healthy living; (3) identify any potential facility issues that require a work order; (4) and identify any damages that the resident may be responsible for. 

Prior to inspections, residents are notified at least one week in advance by the Living Center Director. Residents are notified should they pass or fail an inspection. Should a resident fail an inspection, they are given up to 48 hours to correct the violation after which, a return inspection will be conducted. Depending on the nature of the violation, the resident may be charged for damages or be required to go through the housing judicial process.