When to Use?
Use these steps to update Five9 soft phone Chrome extension.
Procedure
- Open Chrome browser.
- Select the three dots in the upper right corner.
- Select Manage Extension.
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4. Check what your current version. If 13.0.2, you have the updated version. No additional steps needed. If version is less than 13.0.2, continue with step 5 to update.
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5. Enable developer mode.
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6. Open File Explorer and access folder GVSU-Software.
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7. Open folder Five9
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8. Drag the file that is in the Five9 folder onto the Chrome browser. This will install the update.
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9. Confirm Five9 extension is now at the new versions 13.02
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Update process complete. If you need assistance with the upgrade process, please create a service ticket at Five9 Service