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This article provides a set of Frequently Asked Questions (FAQs) about Okta, an identity management service that allows single sign-on access to multiple applications using one set of credentials. It covers essential topics such as initial setup, password recovery, adding applications, and using multi-factor authentication (MFA). The FAQs also guide users on how to resolve login issues, access mobile support, customize their dashboards, and where to find additional help.

This article provides guidance for students who do not have access to a smartphone or any phone. It outlines alternative methods for multi-factor authentication (MFA).