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Getting Started With Zoom
How to Log in to the Zoom App
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Open the Zoom app.
- Click Sign In.
- Click Sign In with SSO.
- Enter gvsu-edu as the Company Domain.
- Enter your GVSU username and password to log in.
How to Login to the Zoom Website
Faculty and Staff Zoom Basics
INFORMATION
- All active GVSU employees with an @gvsu.edu account are eligible to use the Zoom Business license.
- Student employees need to setup their Zoom account under their student @mail.gvsu.edu account as all GVSU Zoom accounts have the exact same features.
- Faculty and staff requiring features/licenses that are not included in the Zoom Business Plan, check out the information here: Additional Licenses (Webinar, Zoom Room, Large Meeting, etc.)
- Any prior @gvsu.edu personal Zoom accounts will have the opportunity to switch to the GVSU Zoom license. During the setup, the instructions will ask if you want to switch to the main GVSU account or enter a personal email address to keep the account separate from GVSU.
DOCUMENTATION
Small Meeting or Big?
Grand Valley's Zoom plan allows users to hold an unlimited number of meetings, each holding up to 300 people. Zoom refers to meetings with more than 300 people as "Webinars."
Please note that Zoom Webinars are not included with Grand Valley's plan. If you'd like to hold a meeting with more than 300 people, you have several options:
Learn more about Grand Valley's Zoom plan
Webinar Tutorials
Information Technology does NOT provide support for Zoom Webinars. If you plan to host a Zoom Webinar, take a look at the following Webinar tutorials.
For more tutorials on Webinars, go to the Zoom Help Center and search for "webinar."
Security and Public Meetings
- For increased security, all Zoom meetings now require a Waiting Room and Passcode.
- Meeting hosts can no longer able disable the Waiting Room and Passcode option.
- Users from outside of Grand Valley will remain in the waiting room until the host admits them.
- Guests will now be identified in meetings and webinars.
Learn more about Zoom security
Zoom + Blackboard
Natural Partners
Zoom and Blackboard go hand-in-hand when it comes to education. Grand Valley chose Zoom to be its communication tool of choice in part because of how well it works with Blackboard Learn, the campus learning management system.
Common Zoom Tasks
Zoom Tutorials
Engaging with your Audience
Sharing Content in Zoom
Find more miscellaneous Zoom video tutorials
Quick Tips
Before Your Meeting
Paying for additional Zoom features (Webinar, Events, etc.)
How to change your display name in Zoom
Adding and sharing your personal pronouns
Controlling your email notifications
Scheduling a Zoom meeting for another user
Updating your Zoom app
Running your Meeting
Breakout Rooms
Change your Zoom Name
Email Notifications
Immersive View
Live Transcription & Closed Captioning
Pronouns
Recordings
Statistics and Attendee Reports
After Your Meeting
Viewing and Saving Zoom Recordings
Meeting Statistics and Attendee Reports
Having problems with Zoom?
Are you using your GVSU account?
Many users have their own personal account. Many problems that we see involve users being signed-in to the personal account, and not their university account.
Find out which Zoom account you're using
Getting an Error Message?
Are you receiving an error message when trying to login to Zoom?
Find your error message
Zoom Storage Space
As part of Grand Valley's Zoom license, the university has an 18 TB storage limit. When you record a Zoom meeting "to the cloud," it counts against the total storage limit. To help keep us under the limit, all cloud recordings are deleted by default after 30 days. If you need to keep your recording past the 30 day limit, please consider moving your recording video to Panopto.