What if I don't find someone that I want to match with?
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Once roommate selection closes, MCR will auto-match all remaining students who do not yet have a roommate selected.
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What if I already have a roommate match in myHousing?
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Your roommate matches that you submitted with your housing application in myHousing will be lost when we go live with MCR. If you still want to live with that person, you BOTH will need to activate your MCR account and match in MCR.
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How do I complete my profile?
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From the homepage, click on your Name, which appears above your Profile Photo. This will bring you to the Edit Profile screen, in which you can add information, interests, a video introduction, and more! Once finished editing, click the Save button at the bottom.
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How do I complete the questionnaire?
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From the homepage, click on your Name, which appears above your Profile Photo. This will bring you to the Edit Profile screen. Next to this tab will be the "Questionnaire" tab. Clicking this tab will bring you to the Questionnaire. Each Question has 2 sliders. Slider 1 (the top slider) is to identify approximately where you fall within the range. Slider 2 (the bottom slider), also known as the Comfort Zone, is for you to identify the range of answers that you are comfortable with in a roommate. Click save when finished.
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What if I don't fill out the questionnaire?
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Filling out the Questionnaire is what generates compatibility scores between you and other users. If you choose not to answer the Questionnaire, you can still network with other users, chat, add friends, and find a roommate, but you'll essentially be assigned a random roommate at the end of the process.
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I know who I want to live with, how do I search for them?
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Use the search bar above the Match Section to search for people with a specific interest, or major or to find someone specific. If you are looking for a specific person and they are not showing up, it is most likely that they have not yet created their MCR profile yet. In order for the Search Bar to find them, they must be an active user with a profile, so if you can't find them, please wait until they log in and create their profile.
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How do I add or accept friends?
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1. Homepage: Within your lists of Matches, New, and Recently Viewed, you can add friends simply by clicking the "Add Friend" button next to each user.
2. Within a User's Profile: Within a specific user's profile, you can add him/her as a friend simply by clicking the "Add Friend" button within their profile.
Note: The user will need to accept your Friend Request in order for you to be able to unlock Friendship privileges with that user.
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Do I need to be friends with someone first before adding them as a roommate?
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Yes
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How do I send or accept roommate requests?
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You can send a Roommate Request in multiple ways:
1. Homepage: Within your lists of Matches, Friends, New, and Recently Viewed, you can send a Roommate Request simply by clicking the "Roommate Request" button next to each user.
2. Within a User's Profile: Within a specific user's profile, you can add him/her as a Roommate simply by clicking the "Roommate Request" button within their profile.
Note: You must first be Friends with someone before being able to send them a Roommate Request.
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Is my roommate match confirmed?
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If your desired roommate(s) name(s) appear in the Roommates tab within Friends & Messaging, then yes, your matches are confirmed.
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How do I change roommates?
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Home screen > Friends & Messaging > Roommate
1. Check the box next to your Roommate's name.
2. Click the "Remove Roommate" button.
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Why can't I log in?
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If you're trying to log in for the first time, but the system isn't recognizing your login credentials, you may not have an account yet. Students cannot create their own accounts. Student accounts are created by GVSU Housing once you have completed the criteria for entrance into MCR
Once you complete these criteria, an administrator will create your account in MCR. You will not be able to log into MCR until this happens. At this point, you'll get a welcome email with a temporary password, and some instructions to log in. You'll now be able to log in with your .edu email address and your temporary password.
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