Resetting Faculty/Staff Password via Outlook

When to Use?

This is to be used when a faculty/staff account needs a password reset but the account is unable to do so via our Password Reset Website (gvsu.edu/passwordreset). This ensures that the member can go through with resetting their password before it expires without any issues.

Procedure

  1. Head to the website outlook.office.com/mail and sign in using your GVSU credentials.

    • NOTE: If you are unable to sign into outlook.office.com/mail, please call the IT Service Desk at 616-331-2101 for further assistance.

  2. On the top right of the screen, click on the icon that has your initials or your display picture.

A screenshot of the website display of outlook.office.com/mail, with a red box over the profile icon on the top right of the screen.

  1. Select View account.

A screenshot of the website display of outlook.office.com/mail, with a red box over the 'View Account' option after clicking on the profile icon.

  1. Under Password, click CHANGE PASSWORD. 

A screenshot of a display with different icons and boxes, with a red box over the option stating 'Change Password.'

  1. Fill in the Current password, New password, and Confirm new password fields. Click Submit. 

A screenshot of a display with the User ID, and fields to put in the current password, the new password, and confirmation of the new password.

 

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