Safe Compute: Loaner Laptop

When to Use?

Loaner laptops are a valuable resource for faculty and staff members who are embarking on high-risk international travel. These laptops are designed to enhance safety, security, and convenience during your trip, providing you with a reliable computing device that meets your needs and export controls.

Do I qualify for a loaner laptop?

• You must be faculty or staff traveling to a country considered high risk.
• Countries that are considered high risk include:
  • Belarus, China, Cuba, Iran, North Korea, Russia, Syria, Ukraine, and Venezuela

Will my MFA work while traveling abroad?

• No, countries with tight export controls block MFA products such as DUO or Okta. 
  • For more information visit: Why am I being denied access to my MFA?

Will Ivanti and Pulse Secure work while traveling abroad?

• Ivanti and Pulse Secure are available for most countries, but faculty & staff will need to fill out an export control form.
  • For more information on export controls visit: Export Controls - Grand Valley State University (gvsu.edu)

Procedure

Step-By-Step Guide:

1. Submit a ticket:

   • Link to create a service request: https://services.gvsu.edu/TDClient/60/Portal/Requests/ServiceDet?ID=8988

2. Complete the form:

   • Fill out the form with information regarding your travel plans and technological requirements.

3. Submit the form:

   • Once you have filled out all the necessary information, click the submit button to send your loaner laptop request to our team.

4. Loaner laptop allocation:

   • Our team will review your request and allocate a loaner laptop based on availability and compatibility.

5. Loaner laptop pick up:

   • You will be notified when your loaner laptop is ready  for pick up. 

6. Loaner laptop usage:

   • Make sure to familiarize yourself with the loaner laptop. Remember, MFA is not allowed in most high-risk countries. 

7. Return the loaner laptop:

   • Once you return from your trip, please coordinate drop off with a member of the IT Information Security staff.