When to Use?
Whenever you have a technology question or when you wish to request assistance, you can use the new Service Portal chatbot called LakerAssist.
Watch the Video
Transcript
- Hey Lakers! Need IT help?
- Meet LakerAssist, your new virtual support agent!
- Powered by Zoom Virtual Agent, LakerAssist is here to help you solve common IT issues on your own, quickly and any time.
- First, LakerAssist securely confirms who you are, so your account stays protected.
- Forgot your password? No problem. LakerAssist walks you through a reset in just a few steps. No waiting in line, no ticket needed.
- Have a question? Just ask. LakerAssist finds helpful knowledge base articles on a wide range of topics in seconds.
- And we’re teaching LakerAssist new skills all the time. Give it a try today. Help is just a chat away!