Support Request Options
Support Requests are used for topics that are not addressed with self-service training materials or issues that need to be escalated to the Workday Project team to assess if configuration changes are required.
- Use the Submit button on the right if you need assistance with accessing Workday, etc.
- Call: (616) 331-2101
- Topics: Hiring, Benefits, Employee Profile, Recruiting, etc.
- Email: Your HR Business Partner
- Call: (616) 331-2215
For Payroll specific questions (Paychecks, W2s, Time Entry), please email payroll@gvsu.edu.
**As of March 1, the wdhrhelp@gvsu.edu email account is no longer being monitored. All HR inquiries should be directed to your HR Business Partner.**
- Topics: Apply for jobs, hire students, job changes, and employment paperwork
- Email: studentjobs@gvsu.edu
- Many Workday questions are answered by job aids and the other self-service options as outlined below.
Description
Workday is a cloud-based enterprise management solution that will help modernize digital operations in the areas of payroll, finance, and human resources.
In January 2024, the University will begin using Workday for Finance, Human Resources, and Payroll activities currently performed in Banner and supporting systems.
The Workday @ GVSU website will be the central portal for information, updates, and resources that will be posted throughout the project.
Eligibility
This service is available to all Faculty and Staff.