Globus Data Transfers to/from Clipper

Globus allows users to transfer files to and from Clipper without use of the VPN.

When to Use?

Globus provides an environment for file transfers between systems registered by participating organizations and can be used to copy data between GVSU's High-Performance Computing Cluster "Clipper" and a workstation.  It is accessible with a GVSU login.

Globus should not be used to transfer sensitive data.  Grand Valley State University does not subscribe to High Assurance data transfers or any premium services.  

Setup

Log into Globus

• Browse to https://app.globus.org/
• Search for and select Grand Valley State University and click Continue 

 

 

 

 

 

 

 

 

 

 

 

 

• Log in with your GVSU Network credentials

 

• If Globus requests access, click Allow

 

Install the Globus Client

• Click on the COLLECTIONS tab on the left side of the window

 

• Click on Get Globus Connect Personal at the top right of the window

 

• Select the appropriate installer

 

• Installation and configuration instructions can be found at https://www.globus.org/globus-connect-personal 
• Select INSTALL NOW under your workstation's operating system and follow the instructions closely

 

 

Transferring Files

• Log into Globus
• On the File Manager window, search for "clipper"

 

 

• Select the desires location to put or get files
  • Home 
  • Archive 
  • Projects 

 

• Browse to the desired folder by double-clicking on the appropriate folder icons

 

• Do the same for the remote (not-Clipper) system.  In this case, search for your workstation's collection

 

• Click on the desired collection

 

• Browse to the appropriate folder 

 

• Select the files to copy and click on the Start button that points in the direction the data be copied

 

• Click refresh list on the target collection to see the copied file 

 

Troubleshooting

Workstation Collection Unavailable

• Symptoms
  • You receive the error Unable to connect to Globus Connect Personal when selecting to your workstation's collection
  • Your workstation's collection has a red icon on the Globus site

• Remediation
  • The Globus Connect Personal application may need to be started
    • Windows:  Search for and click on Globus Connect Personal in the Start menu
    • Mac:  Click on Globus Connect Personal in you Applications folder
  • Firewall ports may need to be opened to connect to Globus 
    • Contact the person or IT department that manages the firewall at your workstation's location
    • Refer to this document for the required ports:  https://docs.globus.org/globus-connect-personal/firewall-configuration/

 

Data Transfer Does Not Complete

• Symptoms
  • The data transfer starts, but 
    • A file has 0 bits of data on the target collection
    • There are repeated connection reset errors in the data transfer job's event logs
• Remediation
  • A firewall at the may be blocking ports needed to connect to the Clipper environment 
    • Contact the person or IT department that manages the firewall at your workstation's location
    • Ports 50000—​51000 need to be open for the data transfer:  https://docs.globus.org/globus-connect-personal/firewall-configuration/