Summary
To ensure the ongoing performance, security, and stability of our REDCap instances, we have established regular maintenance windows each semester. This planned downtime allows our team to apply necessary upgrades, address hardware and software issues, and implement performance enhancements without unexpected disruptions.
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Overview
To ensure the ongoing performance, security, and stability of our REDCap instances, we have established regular maintenance windows each semester. This planned downtime allows our team to apply necessary upgrades, address hardware and software issues, and implement performance enhancements without unexpected disruptions.
Scheduled Maintenance Windows
REDCap maintenance will occur 1 week following the final grade submission deadline each semester (Fall, Winter, Summer). The maintenance window is timed to align with academic scheduling and minimize the impact on users' workflows.
Note: If there is a need for a critical update a update may need to occur outside these windows.
Scope of Maintenance Activities
During the maintenance window, the following actions may take place:
- System upgrades (software, firmware, and hardware)
- Security patches and vulnerability remediation
- Performance optimization and configuration adjustments
- Backup and data integrity verification
- Routine hardware inspections and replacement of parts, if necessary
Impact on Users
The REDCap instances will be unavailable to all users during the maintenance period. We advise users to plan their activities accordingly to avoid any disruptions.
Thank you for your understanding and cooperation as we work to maintain a robust and reliable REDCap environment.