Body
When to Use?
The table top instructor microphone is designated for use during exceptional or emergency situations only and should only be used under the guidance of IT Services. Exceptional and emergency situations include:
- Ceiling tile microphones are non functional
- Echo issues that cannot be mitigated by muting the far site
- No Status Lights are shown (Status lights are Green or Red)
- Status lights will not change from Red (muted) to Green (un-muted)
- Shure P300 equipment is non operational
- Firmware update requires reconnection of networked audio systems
Procedure
- Call IT Services at 517-331-2101
- Support will be dispatched to the room.
Depending on the issue, IT Services may be able to remote into the Shure ceiling tile microphones, Extron TLP or Logitech Tap to access and address issues. There is potential that IT Services can remotely un-mute microphones (i.e. touch panel freeze) or check the signal flow of issues to address appropriate action with the ceiling tile microphones. In the event that these issues cannot be resolved remotely, a technician will be dispatched to the room to reconnect the instructor station microphone, turn the microphone on (green light on mic needs to be active) and un-mute the microphone from the Extron Touch panel. During this time, the ceiling tile microphones will remain muted until issues can be resolved.