Downloading, Installing and Setting up Ivanti Secure Access VPN

Body

Why use VPN?

VPN, virtual private network, allows students, faculty, and staff to work productively and securely from remote locations. Students, faculty, and staff can remotely access campus services by connecting to GVSU's Ivanti Secure Access VPN (Formerly Pulse Secure). Allows access to campus services that are blocked from off campus.

When to Use?

Windows Computers

GVSU owned Windows 10 computers have DirectAccess and will not need the VPN for most off-campus system access. There are a few exceptions where VPN is needed for staff who have high privilege access to GVSU data.
Non GV owned Windows device will require VPN to access services that are blocked from internet.

Mac Computers

Mac Computers will need VPN to access network files from off campus.

Procedure

Access https://gvsoftware.gvsu.edu webpage. Click on Staff Files, Student Files or Public Files, as appropriate.

Image with link options for Public Files, Staff File or Student Files.

2. Click on the option that matches your computer's operating system: Mac, Windows x64 (64-bit), Red Hat/CentOS, or Ubuntu/Debian. This should start the download.

Image showling list of links to clients for Mac, Windows x64, Red Hat/CentOS and Ubuntu/Debian.

3. Once download has finished. Click on the file to open the installer. Follow the prompts to install the software on your machine.

Below picture is example from installation on Windows machine.

image showing client setup wizard.

4. When installation completed, open the Ivanti Secure Access Client App.

Image showing Ivanti Secure Access Client App icon.

5. Add a connection by selecting the + symbol to create a connection. Enter a name for the connections and enter the appropriate server url. Then click Add.

Faculty and Staff VPN = https://vpn.gvsu.edu
Student VPN = https://vpn.student.gvsu.edu

image showing Circled plus button to add connection named GVSU VPN and Server URL https://vpn.gvsu.edu for faculty/staff and https://vpn.student.gvsu.edu for students.

6. You will now see the connection you created. Click on Connect to start VPN connection process.

Image showing circled Connect button to start vpn.

7. Users will be redirected to GVSU's Central Authentication Service page where they will be prompted to enter their username. Enter GV account username and click next.

Picture showing GVSU Central Authentication Page asking for username.

8. Enter GV account password and click verify.

Picture shows authentication page asking for password.

9. After username and password are verified, you will be prompted to enter a code or do a push notification from the Okta or DUO mobile phone apps. Below is example if you configured Okta for your identity verification.

Picture shows options to use to verify identity. This is example if using okta.

10. After it validates your credentials you should see a green check mark icon next to Disconnect button. Also, will say connected under the connection name. You are now successfully connected to the GVSU VPN. Select disconnect to disconnect vpn.

Image showing circle Connected and circled green check indicating successfull connection.

Please contact the IT Service Desk at (616) 331-2101 or it@gvsu.edu if you have any trouble connecting to the Ivanti VPN.