My Recently Visited Services

Report an issue involving TeamDynamix Data such as Assets, Locations, Services, Knowledge.  
Request training or consultation on design aspects of TeamDynamix for departmental Ticketing applications.

Request SPSS license codes, installation or report a problem with SPSS.

Self-Service Password Reset. Submit a ticket for issues logging into Banner, Blackboard, computers, Office 365, Onbase, Ultratime, Duo/VPN/Ivanti Secure Access VPN, Zoom, Duo, eis, SSO, Access Control, etc.

Request installation of software onto a GVSU-owned Windows computer in a classroom, lab, or kiosk.

Report Software Errors ocurring in Computer labs, Classrooms, Kiosks

Register a gaming device to GVSU's network.

Request installation of software onto a GVSU-owned Macintosh computer in a classroom, lab, or kiosk.

Office 365, Microsoft 365, One Drive, Visio, Project Plan 3, or Microsoft Office Suite questions and issues.

A formal annual intake process is used to manage university-wide project initiatives that have an IT component that supports the mission and strategic plan of the University.

Ask a question about how to do specific tasks in Blackboard or it's many integrations and tools.

For those times when it doesn't fit another category or service. We are here to answer all questions.

GVSU IT Services – Please submit a ticket if you need assistance with your DocuSign access, templates, signing groups, or logos.
DocuSign Support – If you have workflow questions or template issues, please contact DocuSign Support.

Report an unauthorized wireless access point/router on GVSU network.

Report wired network device connectivity issue in student housing.

Report a physically damaged network cable, or data jack in an office.

To report a phishing email, forward the offending email to phishing@gvsu.edu.

Request new or modify existing argos reports.

Millennium access issues, or ask general how to questions.

Request help with or installation of Event Management Service (EMS)

Request new Automic jobs, modify existing or request the run of an existing job.

Please submit a ticket if you have a system integration issue with Slate.
If you have any questions about Slate functionality or access, contact the Admissions Office.

Request help with Panopto capture and editor.

Report an issue involving Outlook/Exchange for desktop, web, mobile client, spam/junk mail. Also request new or modify distribution lists and request new email only accounts.

Request new Single Sign-On (SSO) application integration.